What is Citizen Action Fuel Group?
Who is Citizen Action Fuel Group?
Citizen Action Fuel Group (CAFG) is a non-profit fuel buying group that helps consumers of heating oil and kerosene save money on fuel deliveries received throughout the heating season.
How Does Citizen Action Fuel Group Work?
CAFG is a fuel buying group that currently serves 25 counties in New York State. We contract with local fuel suppliers chosen for reliable service and negotiate low costs on behalf of our members. Suppliers are responsible for fuel deliveries. By joining with other heating fuel users in CAFG, you too can receive regular delivery services at the Fuel Group’s discount price. Savings are best realized by those consumers receiving regular deliveries throughout the heating season.
Which Counties Does CAFG Serve?
Click here to view the 25 counties CAFG serves.
What Fuel Suppliers Does CAFG Use?
Click here to view the list of our fuel suppliers. We carefully choose the local fuel suppliers we contact with for their reliable service and willingness to negotiate low costs on behalf of our members. The suppliers are responsible for fuel deliveries.
What About Services Like Automatic Delivery?
We maintain high expectations from our dealers: they have to provide necessary services like 24-hour emergency assistance, budget payment plans (to avoid large mid-winter bills), automatic or “on-call” delivery, credit or C.O.D. payment options. Service contracts are also available in most areas.
What Protection Do I Have?
Members are protected by a written, legally binding contact between Citizen Action Fuel Group and the supplier that spells out performance standards and pricing.
How Much Will I Save?
The savings for CAFG members varies from county to county. The biggest savings are in the middle of the winter, when people use the most fuel, and retail prices are highest. In some counties the savings are considerable – as much as 15 cents per gallon. In some counties the savings are smaller but still significant if you are receiving regular deliveries throughout the heating season.
How Much Does It Cost to Join?
Membership is open to everyone in the areas we serve. Membership rates are $25 ($20 if over age 55). There is a one time $5 membership for people who receive HEAP or disability, are active military personnel, or members of some unions(see “Reduced Rate Memberships” for the complete list).
How Do I Join?
Membership is open to everyone who wishes to join, in the areas covered. Just complete the online application form. Or request an application by emailing us at email@example.com, or by calling 1-800-559-4645 and leaving a message for us.
Who Should I Contact If I Have Questions?
It’s pretty simple: pay $25 ($20 if over age 55; or $5 if eligible) to receive discounts on your heating oil deliveries. But if you have a question or need to confirm a coverage area, please call our office toll-free at 1-800-559-4645 and leave us a message, we will call you back. Or click here to send us an email.